Provincial and Territorial Resources on Elder Abuse

A printable version is available in PDF format (34kb, 2pages). To download and print PDF files, you will need the free Adobe Acrobat Reader. For information on elder abuse and what help is available visit: www.seniors.gc.ca.

• Alberta
• British Columbia
• Manitoba
• New Brunswick
• Newfoundland and Labrador
• Northwest Territories
• Nova Scotia
• Nunavut
• Ontario
• Prince Edward Island
• Québec
• Saskatchewan
• Yukon

Alberta

• Family Violence Info Line
  Available 24 hours a day for information, advice and referrals. The service is not bilingual. Service can, however, be provided in over 170 languages via a tele-interpreter service, including French.
  Toll-free in Alberta: 310-1818
• Protection for Persons in Care
  To report abuse or safety concerns for seniors and other adults in publicly funded care facilities including hospitals, seniors' lodges, nursing homes, group homes and other supportive living settings. Services are not bilingual; however, a brochure is available in multiple languages, including French.
  Toll-free: 1-888-357-9339
• General information for seniors: www.seniors.gov.ab.ca/

British Columbia

• VictimLINK
  Help line for victims of family violence
  Translation services available in over 130 languages, including French.
  Toll-free: 1-800-563-0808
• Health and Seniors Information Line
  General information and referrals
  Translation services available in over 130 languages, including French.
  Victoria: 250-952-1742
  Toll-free:1-800-465-4911
  www.hls.gov.bc.ca/seniors/seniors_info_line.htm
• BC Centre for Elder Advocacy and Support
  Toll-Free: 1-866-437-1940
  www.bcceas.ca/
• General information for seniors: www.his.gov.bc.ca/seniors/

Manitoba

• Seniors Abuse Line
  204-945-1884
  Toll-free within Manitoba: 1-888-896-7183
• Seniors and Healthy Aging Secretariat
  General information and referrals.
  204-945-6565
  Toll-free within Manitoba: 1-800-665-6565
  General information for seniors: www.gov.mb.ca/shas/
• Protection for Persons in Care Office
  204-788-6366
  Toll-free within Manitoba: 1-866-440-6366
  General information for seniors: www.gov.mb.ca/health/protection/

New Brunswick

• Chimo Helpline
  Help line for victims of family violence
  Toll-free: 1-800-667-5005
• Department of Social Development
  General information and referrals.
  Toll-free: 1-866-444-8838
• General information for seniors: Adult Victims of Abuse Protocols

Newfoundland and Labrador

• Regional Health Authorities
  General information and referrals.
  Eastern Health (Rural Avalon): 709-786-5245
  Eastern Health (St. John's): 709-752-4885
  Eastern Health (Bonavista/Clarenville/Burin Peninsula): 709-466-5707
  Central Health: 709-651-6340
  Western Health: 709-634-5551 (ext.226)
  Labrador-Grenfell Health: 709-454-0372
• Senior's Resource Centre of Newfoundland and Labrador
  General information and referrals.
  Toll-free: 1-800-563-5599
  Information on violence against older persons: http://www.gov.nl.ca/vpi/vaop/default.html
  General information for seniors: www.gov.nl.ca/

Northwest Territories

• Family Violence Crisis Line
  Toll-free: 1-866-223-7775
• Seniors Information Line
  General information on programs and services.
  Toll-free: 1-800-661-0878
• General information for seniors: www.hlthss.gov.nt.ca/seniors/

Nova Scotia

• Seniors Abuse Line
  Information, referrals and support. Toll-free: 1-877-833-3377
  Out of Province: 902-424-3163
• Seniors Information Line
  General information and referrals.
  Toll-free: 1-800-670-0065
  Out of Province: 902-424-0065
• Adult Protection Services and Protection for Persons in Care
  To report abuse of vulnerable adults or to report abuse in a designated health facility.
  Toll-free: 1-800-225-7225
  Out of Province: 902-424-4288
• General information for seniors: www.gov.ns.ca/scs/

Nunavut

• Crime Stoppers: 1-800-222-TIPS (8477)
• RCMP: 1-867-979-0123
• General information for seniors: www.gov.nu.ca/health

Ontario

• Seniors Safety Line
  Information, referral and support line for seniors at risk of abuse, available 24 hours a day, 7 days a week, with service in 154 languages.
  Toll-free: 1-866-299-1011
• Ontario Network for the Prevention of Elder Abuse
  To speak to one of the seven regional elder abuse consultants about referrals, resources and educational services,
  call: 416-916-6728
  http://www.onpea.org/
• Seniors Infoline
  General information and referrals, with service in over 30 languages.
  Toll-free: 1-888-910-1999
• Long-Term Care ACTION Line
  To register complaints about Long-Term Care homes, home care services and/or Community Care Access Centres.
  Toll-free: 1-866-434-0144
• Retirement Home Complaints Response and Information Service (CRIS)
  For complaints about retirement homes and information about the care and accommodation options for seniors.
  Toll-free: 1-800-361-7254
• General information for seniors: www.ontarioseniors.ca/

Prince Edward Island

• Adult Protection Services
  Provides assistance or protection to vulnerable adults
  Charlottetown: 902-368-4790
  Montague: 902-838-0786
  O'Leary: 902-859-8730
  Souris: 902-687-7096
  Summerside: 902-888-8440
• Seniors Secretariat - Office of Seniors
  General information and referrals.
  Toll-free: 1-866-770-0588
• General information for seniors: www.gov.pe.ca/infopei/

Québec

• Ligne Info-Abus : 1-888-489-2287
• Sûreté du Québec*
  Montréal: 514-598-4141
  Partout au Québec*
  Québec : 418-310-4141
  Montréal : 450 ou 514-310-4141
  Estrie : 819-310-4141
  Nunavik - Corps de police régional Kativik : 1-800-964-2644.
• Centre d'aide aux victimes d'actes criminels (CAVAC)
  Partout au Québec : 1-866-532-2822
  Montréal : 514-277-9860
• The « Les Centres de santé et de services sociaux (CSSS) » provide assistance to victims of abuse or neglect. The telephone number of CSSS in your area is listed in the telephone directory or on the Internet at www.msss.gouv.qc.ca/en/

Saskatchewan

• 24-Hour Abuse Line
  Toll-free: 1-800-214-7083
• Saskatchewan Crime Stoppers
  Toll-free: 1-800-222-TIPS (8477)
• General information for seniors:
  www.health.gov.sk.ca/seniors/
  www.socialservices.gov.sk.ca/seniors/

Yukon

• Victim Services / Family Violence Prevention Unit
  Toll-free: 1-800-661-0408 (ext. 8500)
  Call: 867-667-8500
• Seniors' Services - Adult Protection Unit
  Toll-free: 1-800-661-0408 (ext. 3946)
• Victim Link (24-hour crisis line)
  Toll-free: 1-800-563-0808
• General information for seniors: www.gov.yk.ca/services/people_seniors.html