Help with Navigation of this site
If you experience difficulties while browsing or navigating the Web site, finding information or available Alternative formats, please consult our Help page.
To notify us about broken links or problems with the site's functionality, you may contact us using the following e-mail address: NC-INFO2-GD@hrsdc-rhdcc.gc.ca
General Enquiries
Contact us if you have questions about the site, the services and information it provides, if you want to suggest a link or want to let us know what you think about our Web site.
Contact Seniors Canada On-line using the means of communication that best suits your needs by selecting one of the following links:
Suggest A Site
IMPORTANT: For reasons of security and privacy, we ask you not to send us any personal or confidential information, such as your Social Insurance Number (SIN), home or business address, or departmentally-assigned case or file numbers. We would also like you to be aware that we cannot forward E-mail messages on your behalf and that we cannot accept and process changes of address.
Note that all personal information collected is protected under the Privacy Act.
From within Canada and the United States, you can call us toll-free Monday to Friday. For callers in Canada, service is available from 8:00 a.m. to 8:00 p.m., your local time. From the United States, service is available from 8:00 a.m. to 8:00 p.m. Eastern time. Service is provided in English and French.
Telephone: 1-800-O-Canada (1-800-622-6232)
TTY: 1-800-926-9105
Other international users can consult the information line toll-free number listing for the country from which they are dialling.
You can submit your questions and/or comments directly to NC-INFO2-GD@hrsdc-rhdcc.gc.ca
You can also use the Seniors Canada Feedback form to submit feedback about the Seniors Canada Web site at any time.
If you fax your message to the Seniors Canada Web site, long-distance charges will apply.
Fax: 613-957-1602
Seniors Canada - General Enquiries
355 North River Road
Tower B, 19th Floor
Ottawa , ON
K1A 0L1
Do you know of a good site or did we miss an important link that would be helpful to seniors? Please let us know.
Seniors Canada On-line reserves the right to refuse to post a link or to terminate an existing link without prior notice due to non-compliance with our linking criteria or for any other appropriate reason which may include, but is not restricted to site navigation or content problems or frequent client complaints.
Criteria for adding a Web site
- Suggested Web site must be legitimate;
- Site must comply with Canada legislation, including such items as copyright, privacy, etc.;
- Site does not promote hatred; violence; abuse; pornography; fraud or be commercial.
- It must allow users to navigate back to the present site; and
- It cannot block the user's return to Seniors.gc.ca by using embedded code or other techniques within the linked page that prevent the use of the browser "Back" button.
Please note that due to the high volume of link inquiries, Seniors Canada On-line will reply only to the requests deemed suitable and meeting all the outlined criteria.
